Simplify the payment process and boost treatment acceptance by offering financing. Your patient pays over time, while you get paid as soon as the treatment starts. The cost to the practice is only 4.9% per transaction.
Note: Wisetack will also be included as a payment option on Treatment Plans between $500 - $15,000*
Let your patients know upfront about financing. “Checking your options doesn’t affect your credit score, and it only takes a minute to complete the application.”
Send your patients a prequalification link from the Communications options as part of your intake process.
Tell your patients, “you’ll see up to 4 options, and depending on what you qualify for, the terms lengths are up to 24 months with APR from 0% to 29.9%.”*
Mention you offer financing in your biggest lead generators like your website or social media. Check out our Marketing Toolkit for how to include it in your next marketing campaign.
Book personalized training by emailing us at success@wisetack.com.
To enable this feature for your practice, simply log in to your Engagement dashboard and go to Settings > Partners > Wisetack Financing to get started
Wisetack is an easy way to finance dental care. Your practice collects payment when you provide the treatment, and patients pay over time.
Checking one's loan options does not impact a patient's credit score (learn more here). And there are no prepayment fees, late fees, or compounding interest.
Your practice sends a financing application directly to the patient via Engagement. They can apply, see their loan options, and confirm a loan in under a minute and on the privacy of their own phone.
All loans subject to credit approval. Rates, terms, and conditions subject to change without notice. Some restrictions apply. Your rate may be higher based on your credit history and other qualifying criteria. Interest rates and monthly payment information are only estimates. Actual rates and monthly payment amounts are based on your personal credit history and will be provided upon receipt of a completed loan application that has been approved. For example, a $1,000 purchase could cost $45.18 a month for 24 months, based on a 7.9% APR.
Wisetack does not charge a signup fee or subscription fees. The only cost to your practice is a 4.9% fee per transaction.
No, the fee per transaction does not change based on the patient's credit. It is consistently 4.9% per transaction
We send you an email update when your patient is approved for a loan and when they accept their preferred terms. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
We send emails at every step of the way because we understand that especially for larger purchases, patients apply for loans hours, days, or even weeks in advance, and you need to know whether or not they have been approved and accepted the loan terms before proceeding.
Note that approvals are only valid for 60 days, and the application will expire if left unconfirmed. But don't worry! Your patient can always reapply.
Not receiving our emails? Contact us, and we will get you set up.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Before Wisetack can disburse funds, your patient must confirm the treatment has started selecting 'Confirm & Release Payment' in the loan application. If not ready to do so at the time of applying, your patient can return to the application later on to confirm.
Today, practices can check the status of any loan application by logging in to the merchant portal. In the future, there will be status updates in the Engagement interface including when the patient confirms and when payment is processing.
If the patient is in the office, you can also request that they show you the confirmation screen on their phone. This means payment is processing, and funds will arrive in your bank account the next business day.
If you are unable to log in to the portal or are not with the patient, Wisetack always notifies you via email when the loan is confirmed and again when funds are en route to your bank account.
Once the patient confirms, Wisetack sends the funds to you the next business day via ACH (bank) transfer. We deposit the funds directly into your bank account so that there are no extra costs. Depending on your bank, it can take up to one additional business day to receive funds.
To receive funds, please ensure that your bank information is up-to-date. If you need to make a change to your bank information, contact us for directions.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Wisetack sends reminders to your patient to confirm the loan via email and text message.
You can also request payment from the patient in the merchant portal at any time. When a payment request is sent, the patient is notified that payment is due and reminded to return to the application to confirm the loan.
No, deposits are not required.
For the majority of borrowers, we only require basic information. However, to help us approve more loans, we may require additional information from some applicants, such as a driver's license or debit card information.
If borrowers are required to submit their debit card information, this simply means that the first payment installment of their loan will be charged to that card 1-2 business days after loan confirmation.
Wisetack is an easy way to finance a purchase. Your business gets paid when you provide the product or service, and customers pay over time.
Checking loan options does not impact a customer’s credit scores (learn more here). And there are no prepayment fees, late fees, or compounding interest.
Your business sends a financing application directly to the customer. They can apply, see their loan options, and confirm a loan in under a minute and on the privacy of their own phone.
All loans are subject to credit approval. Your terms may vary. Wisetack loans are issued by Hatch Bank, a California industrial bank. For example, a $1,000 purchase could cost $45.18 a month for 24 months, based on a 7.9% APR, or $333.33 a month for 3 months, based on a 0% APR. See additional terms at http://wisetack.com/faqs.
We send you an email update when your customer is approved for a loan and when they accept their preferred terms. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
We send emails at every step of the way because we understand that especially for larger purchases, customers apply for loans hours, days, or even weeks in advance, and you need to know whether or not they have been approved and accepted the loan terms before proceeding.
Note that approvals are only valid for 60 days, and the application will expire if left unconfirmed. But don't worry! Your customer can always reapply.
Not receiving our emails? Contact us, and we will get you set up.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Before Wisetack can disburse funds, your customer must confirm they received the service or product in full by selecting 'Done - Release Payment' in the loan application. If not ready to do so at the time of applying, your customer can return to the application later on to confirm.
Depending on your business software, you will receive in-app notifications with updates on outstanding loans, including when the customer confirms and when payment is processing. If you are with the customer in person, you can also request that they show you the confirmation screen on their phone. This means payment is processing, and funds will arrive in your bank account the next business day.
If you do not see that information in your business software or are not with the customer, Wisetack always notifies you via email when the loan is confirmed and again when funds are en route to your bank account. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
Once the customer confirms, Wisetack sends the funds to you the next business day via ACH (bank) transfer. We deposit the funds directly into your bank account so that there are no extra costs. Depending on your bank, it can take up to one additional business day to receive funds.
To receive funds, please ensure that your bank information is up-to-date. If you need to make a change to your bank information, contact us for directions.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Wisetack sends reminders to your customer to confirm the loan via email and text message.
You can also request payment from the customer in the merchant portal at any time. When a payment request is sent, the customer is notified that payment is due and reminded to return to the application to confirm the loan.
We recommend you log in to your business software to access reporting, notifications, and additional information on Wisetack transactions.
For more detailed information, you can log in to the merchant portal. To access your account, use the same mobile number you used to sign up.