They pay over time, while you get paid as soon as the work is done. The only cost to you is 3.9% per transaction.
Pro tip: your customer will also see “Prequalify” button on every estimate between $500 - $25,000
Pro tip: your customer will also see “Prequalify” button on every estimate between $500 - $25,000
Pro tip: your customer will also see “Apply Now” button on every invoice between $500 - $25,000
Pro tip: your customer will also see “Apply Now” button on every invoice between $500 - $25,000
Play around with what your customer might pay monthly using the payment calculator.
Send a customer a prequalification application. This will help your customer understand their spending power, allowing you to shift their mindset to think about what’s possible rather than what’s the cheapest option.
Send a financing application (even if they have been prequalified) so that your customer can lock in their offer. Once you finish the work, the funds will be released to you!
You can choose to pay over time for any of our services.
Would you like to pay at once or over time?
Look for the “see loan options” button — that’s your link to apply. You can check your options with no hit to your credit.
Options start as low as 0% APR* and eligibility is handled by Wisetack. Checking your options doesn’t hurt your credit score.
Have you locked in your offer yet?
Want more tips or advice on how to use Wisetack? Book a 1:1 training session with an expert from Wisetack.
Your customers will automatically see the option for financing on the invoices you send them between $500 and $25,000. You can also text a direct application link to their mobile phone using the quick send button on the job details page.
Your customers will automatically see the option to prequalify for financing on the estimates you send them between $500 and $25,000.
With prequalification, your customers can see how much they’re approved for without impacting their credit score, and review their options in advance of making a decision.
When prequalifying, your customer will be prompted to enter some basic information and in seconds they’ll see the maximum amount they can finance. From there, you should coordinate with your customer to finalize the estimate and scope of work. Once the job is complete, all you need to do is send the invoice to your customer, and they’ll be able to finance the work in just a few clicks.
By prequalifying your customers early on in your sales process, you can expect to book more (and bigger) jobs.
If your customer has prequalified, you can move forward by finalizing the total amount of the job and sending them an invoice. From the invoice, your customer will click “Qualify Now” to complete the financing application. When you finish the job, your customer will confirm the work is done to release funds.
To have your customer reapply for a different amount, simply update the amount of the invoice and resend it to your customer. They can then apply for a new application for the correct amount and request to cancel the original application by contacting us at support@wisetack.com or +1 833-927-0333.
If your customer wants to apply for a different amount and was previously declined or confirmed and canceled an application, they will need a brand new invoice to reapply.
When you sign up for Wisetack, we collect your bank information securely, so that we can deposit the funds in the right place. Before Wisetack can disburse funds, your customer must confirm that the work has been completed by selecting 'Job is done - release payment' in the application.
Once your customer confirms, we send the funds the next business day. Depending on your bank, it can take between 1-3 business days to see the funds in your account.
For more information, please check out this useful guide from Housecall Pro!
Your customer can apply up to 60 days before the scheduled date of the work. After 60 days, if the work is not yet complete and the financing is left unconfirmed, the application will expire. But don't worry! Your customer can always reapply. For more information on confirmation, please visit this page.
You can see a customer’s application status in the Activity Feed of the Job in Housecall Pro. And if you’re looking for your payments, pending transactions will appear in the My Payouts table in My Money.
To ensure you are always kept in the loop, we will also send you email updates:
When you receive an email that says the customer has confirmed the purchase, that means that payment will be released the next business day. Once payment is released, we will send you an email detailing the exact amount that will be deposited into your bank account and other payment details.
For more detailed, real-time information on outstanding activity, log in to the merchant portal using the same mobile number or email you used to sign up.
If you’d like to take a cash deposit, you can split the job into one segment for the deposit and another segment for the customer to finance.
The customer can pay the deposit via their preferred method (cash, check, card, or otherwise) and use the invoice from the other segment to access the link to the Wisetack application and apply to finance the remaining balance.
Please note: Wisetack cannot be used to finance deposits.
All applicants will see 3, 6, 12, and 24-month options. Interest rates will range from 0% to 29.99% depending on their credit profile.
For jobs over $5k, qualified consumers will also see an option for 36 months, and for jobs over $8k, they'll see another one for 60 months. It's important to note that customers can check their options with no impact to their credit score (learn more here).
For the majority of borrowers, we only require basic information. However, to help us approve more applicants, we may require additional information from some, such as a driver's license or debit card information.
If borrowers are required to submit their debit card information, this simply means that the first payment will be charged to that card 1-2 business days after purchase confirmation.
Wisetack is an easy way to finance a purchase. Your business gets paid when you provide the product or service, and customers pay over time.
Checking loan options does not impact a customer’s credit scores (learn more here). And there are no prepayment fees, late fees, or compounding interest.
Your business sends a financing application directly to the customer. They can apply, see their loan options, and confirm a loan in under a minute and on the privacy of their own phone.
All loans are subject to credit approval. Your terms may vary. Wisetack loans are issued by Hatch Bank, a California industrial bank. For example, a $1,000 purchase could cost $45.18 a month for 24 months, based on a 7.9% APR, or $333.33 a month for 3 months, based on a 0% APR. See additional terms at http://wisetack.com/faqs.
We send you an email update when your customer is approved for a loan and when they accept their preferred terms. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
We send emails at every step of the way because we understand that especially for larger purchases, customers apply for loans hours, days, or even weeks in advance, and you need to know whether or not they have been approved and accepted the loan terms before proceeding.
Note that approvals are only valid for 60 days, and the application will expire if left unconfirmed. But don't worry! Your customer can always reapply.
Not receiving our emails? Contact us, and we will get you set up.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Before Wisetack can disburse funds, your customer must confirm they received the service or product in full by selecting 'Done - Release Payment' in the loan application. If not ready to do so at the time of applying, your customer can return to the application later on to confirm.
Depending on your business software, you will receive in-app notifications with updates on outstanding loans, including when the customer confirms and when payment is processing. If you are with the customer in person, you can also request that they show you the confirmation screen on their phone. This means payment is processing, and funds will arrive in your bank account the next business day.
If you do not see that information in your business software or are not with the customer, Wisetack always notifies you via email when the loan is confirmed and again when funds are en route to your bank account. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
Once the customer confirms, Wisetack sends the funds to you the next business day via ACH (bank) transfer. We deposit the funds directly into your bank account so that there are no extra costs. Depending on your bank, it can take up to one additional business day to receive funds.
To receive funds, please ensure that your bank information is up-to-date. If you need to make a change to your bank information, contact us for directions.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Wisetack sends reminders to your customer to confirm the loan via email and text message.
You can also request payment from the customer in the merchant portal at any time. When a payment request is sent, the customer is notified that payment is due and reminded to return to the application to confirm the loan.
We recommend you log in to your business software to access reporting, notifications, and additional information on Wisetack transactions.
For more detailed information, you can log in to the merchant portal. To access your account, use the same mobile number you used to sign up.