Consumer-friendly financing makes it easy for your customer to say “yes.” They pay over time, while you get paid as soon as the work is done. The only cost to you is 3.9% per transaction.
Let your customers know upfront about financing. “Checking your options doesn’t affect your credit score and it only takes a minute to complete the application.”
Send your customers a prequalification link from an estimate as part of your sales process to help understand what they can afford.
Tell your customers “you’ll see up to 6 options and depending on what you qualify for, the term lengths are up to 60 months with APR from 0% to 29.9%.”*
Use the “as low as” monthly payment price when talking about the cost of the job. You can see the “as low as” price on saved estimates and jobs. Or, use our payment calculator.
Mention you offer financing in your biggest lead generators like your website or social media. Check out our Marketing Toolkit for how to include it in your next marketing campaign.
Book personalized training by emailing us at success@wisetack.com.
Your customers will automatically see the option for financing on the invoices you send them between $500 and $25,000. You can also text a direct application link to their mobile phone using the quick send button on the job details page.
Your customers will automatically see the option to prequalify for financing on the estimates you send them between $500 and $25,000.
With prequalification, your customers can see how much they’re approved for without impacting their credit score, and review their loan offers in advance of making a purchase decision.
When prequalifying, your customer will be prompted to enter some basic information, and within seconds they’ll see the maximum amount they can finance. From there, you should coordinate with your customer to finalize the estimate and scope of work. Once the job is complete, all you need to do is send the invoice to your customer, and they’ll be able to finance the work in just a few clicks.
By prequalifying your customers early on in your sales process, you can expect to book more (and bigger) jobs.
If your customer has prequalified, you can move forward by finalizing the total amount of the job and sending them an invoice. From the invoice, your customer will click “qualify now” to complete the loan application. When you finish the job, your customer will confirm the work is done to release the funds.
To have your customer reapply for a different amount, simply update the amount of the invoice and resend it to your customer. They can then apply for a new application in the correct amount and request to cancel the original application by contacting us at support@wisetack.com or +1 833-927-0333.
If your customer wants to apply for a different amount and was previously declined or confirmed and canceled an application, they will need a brand new invoice to reapply.
Please check out this useful guide from Housecall Pro!
Your customer can apply up to 60 days before the scheduled date of the work. After 60 days, if the work is not yet complete and the loan is left unconfirmed, the application will expire. But don't worry! Your customer can always reapply. For more information on confirmation, please visit this page.
You can see a customer’s application status in the Activity Feed of the Job in Housecall Pro. And if you’re looking for your payments, pending transactions will appear in the My Payouts table in My Money.
To ensure you are always kept in the loop, we will also send you email updates:
When you receive an email that says the customer has confirmed the loan, that means that payment will be released the next business day. Once payment is released, we will send you an email detailing the exact amount that will be deposited into your bank account and other payment details.
For more detailed, real-time information on outstanding loans, log in to the merchant portal using the same mobile number you used to sign up.
If you’d like to take a cash deposit, you can split the job into one segment for the deposit and another segment for the customer to finance.
The customer can pay the deposit via their preferred method (cash, check, card, or otherwise) and use the invoice from the other segment to access the link to the Wisetack application and apply to finance the remaining balance.
Please note: Wisetack cannot be used to finance deposits.
All applications will see 3, 6, 12, and 24 month plans. Interest rates will range based on the customer’s credit profile. For jobs over $5k, qualified customers will see an additional option for 36 months. For jobs over $8k, qualified customers will see another option for 60 months.
Our interest rates range from 0% to 29.9%, and the rates offered to each customer will vary based on their credit profile as well as the length of the loan. We offer up to six different options for every application. It's important to note that we use soft pulls rather than hard pulls, so your customers can see their options with no impact to their credit score (learn more here).
For the majority of borrowers, we only require basic information. However, to help us approve more loans, we may require additional information from some applicants, such as a driver's license or debit card information.
Wisetack is an easy way to finance a purchase. Your business gets paid when you provide the product or service, and customers pay over time.
Checking loan options does not impact a customer’s credit scores (learn more here). And there are no prepayment fees, late fees, or compounding interest.
Your business sends a financing application directly to the customer. They can apply, see their loan options, and confirm a loan in under a minute and on the privacy of their own phone.
All loans are subject to credit approval. Your terms may vary. Wisetack loans are issued by Hatch Bank, a California industrial bank. For example, a $1,000 purchase could cost $45.18 a month for 24 months, based on a 7.9% APR, or $333.33 a month for 3 months, based on a 0% APR. See additional terms at http://wisetack.com/faqs.
We send you an email update when your customer is approved for a loan and when they accept their preferred terms. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
We send emails at every step of the way because we understand that especially for larger purchases, customers apply for loans hours, days, or even weeks in advance, and you need to know whether or not they have been approved and accepted the loan terms before proceeding.
Note that approvals are only valid for 60 days, and the application will expire if left unconfirmed. But don't worry! Your customer can always reapply.
Not receiving our emails? Contact us, and we will get you set up.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Before Wisetack can disburse funds, your customer must confirm they received the service or product in full by selecting 'Done - Release Payment' in the loan application. If not ready to do so at the time of applying, your customer can return to the application later on to confirm.
Depending on your business software, you will receive in-app notifications with updates on outstanding loans, including when the customer confirms and when payment is processing. If you are with the customer in person, you can also request that they show you the confirmation screen on their phone. This means payment is processing, and funds will arrive in your bank account the next business day.
If you do not see that information in your business software or are not with the customer, Wisetack always notifies you via email when the loan is confirmed and again when funds are en route to your bank account. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
Once the customer confirms, Wisetack sends the funds to you the next business day via ACH (bank) transfer. We deposit the funds directly into your bank account so that there are no extra costs. Depending on your bank, it can take up to one additional business day to receive funds.
To receive funds, please ensure that your bank information is up-to-date. If you need to make a change to your bank information, contact us for directions.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Wisetack sends reminders to your customer to confirm the loan via email and text message.
You can also request payment from the customer in the merchant portal at any time. When a payment request is sent, the customer is notified that payment is due and reminded to return to the application to confirm the loan.
We recommend you log in to your business software to access reporting, notifications, and additional information on Wisetack transactions.
For more detailed information, you can log in to the merchant portal. To access your account, use the same mobile number you used to sign up.