Patient financing for Dental Intelligence

Simple financing integrated with Dental Intelligence makes it easy for your patients to afford the procedures and treatments they want.

To enable this feature, click here to complete the application in your Engagement dashboard.

APPLY IN ENGAGEMENT

In partnership with

How it works

Available on amounts between $500-$15,000

Blue paper airplane flying to the left with blue dotted line trailing it

Application included as a payment method on the treatment plans you send through Dental Intelligence

Only cost to you is 4.9% per transaction. No set-up fee, flat fee per transaction, or credit card processing fee

Collect payment with ease, while your patient pays us over time

Once the treatment has started, we send the funds to your bank account the next business day. All notifications will be sent to your Dental Intelligence Inbox and reporting will appear in your Comms Log Financing tab.

Easy for your patients

For illustrative purposes only.

Short application, quick decision, 24/7
APR from 0% to 29.9%
Terms from 3 to 24 months; up to 4 options per patient
Soft credit pull (checking options does not impact your patient's credit score)
No prepayment penalties, origination fees, late fees, or compounding interest
100% paperless

See what your customers could pay

Payment calculator

Frequently asked questions

PRACTICES

PATIENTS

How do I enable Wisetack?

To enable this feature for your practice, simply log in to your Modento dashboard and go to Settings > Partners > Wisetack Financing to get started.

How does Wisetack financing work?

Wisetack is an easy way to finance dental care. Your practice collects payment when you provide the treatment, and patients pay over time.

Checking one's loan options does not impact a patient's credit score (learn more here). And there are no prepayment fees, late fees, or compounding interest.

Your practice sends a financing application directly to the patient via Modento. They can apply, see their loan options, and confirm a loan in under a minute and on the privacy of their own phone.

All loans subject to credit approval. Rates, terms, and conditions subject to change without notice. Some restrictions apply. Your rate may be higher based on your credit history and other qualifying criteria. Interest rates and monthly payment information are only estimates. Actual rates and monthly payment amounts are based on your personal credit history and will be provided upon receipt of a completed loan application that has been approved.‍For example, a $1,000 purchase could cost $45.18 a month for 24 months, based on a 7.9% APR.

What fees will my practice be charged?

Wisetack does not charge a signup fee or subscription fees. The only cost to your practice is a 4.9% fee per transaction.

Does the fee per transaction change based on the patient's credit?

No, the fee per transaction does not change based on the patient's credit. It is consistently 4.9% per transaction

How will I know if my patient has been approved for a loan?

We send you an email update when your patient is approved for a loan and when they accept their preferred terms. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.

We send emails at every step of the way because we understand that especially for larger purchases, patients apply for loans hours, days, or even weeks in advance, and you need to know whether or not they have been approved and accepted the loan terms before proceeding.

Note that approvals are only valid for 60 days, and the application will expire if left unconfirmed. But don't worry! Your patient can always reapply.

Not receiving our emails? Contact us, and we will get you set up.
‍
Email us: support@wisetack.com
‍Call or text us: 1-833-927-0333

How will I know if I received payment?

Before Wisetack can disburse funds, your patient must confirm they received the treatment in full by selecting 'Done - Release Payment' in the loan application. If not ready to do so at the time of applying, your patient can return to the application later on to confirm.

Today, practices can check the status of any loan application by logging in to the merchant portal. In the future, there will be status updates in the Modento interface including when the patient confirms and when payment is processing.

If the patient is in the office, you can also request that they show you the confirmation screen on their phone. This means payment is processing, and funds will arrive in your bank account the next business day.

If you are unable to log in to the portal or are not with the patient, Wisetack always notifies you via email when the loan is confirmed and again when funds are en route to your bank account.

How long does it take to receive payment?

Once the patient confirms, Wisetack sends the funds to you the next business day via ACH (bank) transfer. We deposit the funds directly into your bank account so that there are no extra costs. Depending on your bank, it can take up to one additional business day to receive funds.

To receive funds, please ensure that your bank information is up-to-date. If you need to make a change to your bank information, contact us for directions.
‍
Email us: support@wisetack.com
‍Call or text us: 1-833-927-0333

How do I ensure the patient confirms the loan?

Wisetack sends reminders to your patient to confirm the loan via email and text message.

You can also request payment from the patient in the merchant portal at any time. When a payment request is sent, the patient is notified that payment is due and reminded to return to the application to confirm the loan.

Are deposits by patients required?

No, deposits are not required.

How do I log in as a practice?

To send an application, log in to Modento.

For more detailed information on outstanding loans, you can log in to the merchant portal. To access your account, use the same mobile number you used to sign up.

How does Wisetack work?

Wisetack is a simple way to pay over time for dental care. With Wisetack, you can break up the cost of a treatment between $500 and $15,000 into easy monthly payments. Checking your loan options does not impact your credit score (learn more here). And there are no prepayment fees, late fees, or compounding interest.

The application is initiated by the practice and completed by you. On average, the application takes about a minute to complete. Once approved, you will receive several loan options to choose from—with various term lengths and monthly payment amounts.

When you take out a loan, Wisetack pays the practice directly, and you pay us over time.

All loans subject to credit approval. Rates, terms, and conditions subject to change without notice. Some restrictions apply. Your rate may be higher based on your credit history and other qualifying criteria. Interest rates and monthly payment information are only estimates. Actual rates and monthly payment amounts are based on your personal credit history and will be provided upon receipt of a completed loan application that has been approved. For example, a $1,000 purchase could cost $45.18 a month for 24 months, based on a 7.9% APR.

Can I use Wisetack without a mobile phone number?

Unfortunately, no. You need a mobile phone number in order to use Wisetack. For security purposes, we send you a verification code via SMS when accessing the application.

Why would I use Wisetack instead of using a credit card?

The rate you get with Wisetack may be lower than the rate your credit card company charges for maintaining a balance. Wisetack loans are simple interest, while credit cards charge compound interest. We don’t charge late fees, prepayment fees, or origination fees.

With Wisetack, you know exactly how much you will pay. Many people like knowing the exact monthly payment amount and find taking out a loan with a fixed term for a specific purpose may be more affordable than a credit card.

Will viewing my financing options impact my credit score?

No. Unlike many lenders, Wisetack only requires a soft credit check. This means you can see and review your options without impacting your credit score.

You can learn about the difference between a soft versus hard credit check here.

Will taking out a loan impact my credit score?

It might. We report payment history to the credit bureaus. Paying back on time can have a positive effect on a credit score while paying late will have a negative effect. It’s easy to set up automatic payments to ensure on time payments and help build a positive credit history.

Checking your eligibility for a loan does not impact your credit score (learn more here).

Why is the credit score you report different from what I know my score to be?

There is no "one" credit score, as it turns out. The article below explains all the major factors that can account for variability in credit scores:

https://www.creditkarma.com/advice/i/why-credit-scores-differ-between-credit-reporting-agencies/
(note: Wisetack has no affiliation with Credit Karma)

How do I make a payment?

You have the option to automate payments by linking your bank account while completing the loan application. If you choose to skip that step at the time of applying, but wish to step it up later, you will receive an email with instructions. The instructions will walk you through how to set up your online account. Once logged in to your account, you can choose to set up automatic ACH (bank-based) payments.

If you decide not to automate payments, you can also log in to pay manually or mail in a check each month. We do not accept credit cards as a form of payment.

Do I have to link my bank account?

No, linking your bank is not required in the application.

Even though it's optional, we do recommend setting up automatic ACH (bank-based) payments, either during the application or after the loan is finalized, as it helps to ensure on-time payments. Building a history of on-time loan payments can be a good way to improve your credit score.

Can I pay off my loan early?

Absolutely! Simply log into your account and pay off your balance. We’ll never charge you a prepayment penalty.

Can I choose a different payment date?

Sure thing! We want to make the payment date work for your schedule. You will get an email shortly after taking out a loan from us, which will provide information on how to log in to your account where you can set up payments or change your payment date.

I still have questions: How do I contact Wisetack?

Feel free to email, call, or text us anytime! We’d be happy to answer your questions. Also, don't hesitate to contact us with concerns.
‍
Email: support@wisetack.com
Call or text: +1-833-927-0333

Questions? Reach us at support@wisetack.com or check out our FAQs below.

Frequently asked questions

How do I enable Wisetack?

To enable this feature for your practice, click here to complete the application in your Dental Intelligence Engagement dashboard.

How does Wisetack financing work?

Wisetack is an easy way to finance a treatment. The practice collects payment the next business day after the patient receives the treatment, while the patient settles with Wisetack over time.

Note that checking one’s loan options does not impact a patient’s credit score (learn more here). And there are no prepayment fees, late fees, or compounding interest.

The practice sends a financing application directly to the patient via Wisetack’s integration with Dental Intelligence. The patient can apply, see their loan options, and confirm a loan in under a minute and on the privacy of their own phone.

How will the practice know if their patient has been approved for a loan?

When a patient is approved for a loan, practices will get a notification in their Dental Intelligence Inbox. For a history of all loan activity, practices can view reporting in the Comms Log Financing tab.

In addition to what can be found in Dental Intelligence, Wisetack sends an email update when the patient is approved and when they accept their preferred terms.We send emails at every step of the way because we understand that especially for larger, more expensive treatments patients apply for loans hours, days, or even weeks in advance, and practices need to know whether or not the patient has been approved and accepted the loan terms before proceeding.

Note that approvals are only valid for 30 days, and the application will expire if left unconfirmed. But don't worry! The patient can always reapply.

If the practice is not receiving our emails, then they should contact us.

‍Email us: support@wisetack.com
‍Call or text us: 1-833-927-0333

How will the practice know if they received payment?

Before Wisetack can disburse funds, the patient must confirm the treatment has started by selecting 'Confirm and Release Payment' in the loan application. If not ready to do so at the time of applying, the patient can return to the application later on to confirm.

If the patient is in the office, then the practice can request that they show them the confirmation screen on their phone. This means payment is processing, and funds will arrive in the practice’s bank account the next business day. Wisetack always notifies the practice via email when the loan is confirmed and again when funds are on their way.

To view reporting, practices should navigate to the Comms Log Financing tab in Engagement.

How long does it take for a practice to receive payment?

Once the patient confirms, Wisetack sends the funds to the practice the next business day via ACH (bank) transfer. We deposit the funds directly into their bank account so that there are no extra costs. Depending on their bank, it can take up to one additional business day to receive funds.

To receive funds, the practice’s bank information must be up to date. If they need to make a change to their bank information, then direct them to contact us for directions.

‍Email us: support@wisetack.com
‍Call or text us: 1-833-927-0333

How does Wisetack ensure the patient confirms the loan?

Wisetack sends reminders to the patient to confirm the loan via email and text message.

Can the patient use Wisetack without a mobile phone number?

Unfortunately, no. The patient needs a mobile phone number in order to use Wisetack. For security purposes, we send the patient a verification code via SMS when accessing the application.

Why would the patient use Wisetack instead of using a credit card?

The rate the patient gets with Wisetack may be lower than the rate their credit card company charges for maintaining a balance. Wisetack loans are simple interest, while credit cards charge compound interest. We don’t charge late fees, prepayment fees, or origination fees either.

With Wisetack, patients know exactly how much they will pay. Many people like knowing the exact monthly payment amount and find taking out a loan with a fixed term for a specific purpose may be more affordable than a credit card.

When a patient views their financing options will that impact their credit score?

No. Unlike many lenders, Wisetack only requires a soft credit check. This means that patients can see and review their options without impacting their credit score.

Patients and practices can learn more about the difference between a soft versus hard credit check here.

Can taking out a loan impact the patient’s credit score?

It might. Wisetack reports payment history to the credit bureaus. Paying back on time can have a positive effect on a credit score while paying late will have a negative effect. It’s easy for patients to set up automatic payments to ensure on time payments and help build a positive credit history.

How do patients make a payment?

Patients have the option to automate payments by linking their bank account while completing the loan application. If they choose to skip that step at the time of applying, but wish to step it up later, they will receive an email with instructions. The instructions will walk them through how to set up their online account. Once logged in to their account, the patient can choose to set up automatic ACH (bank-based) payments.

If they decide not to automate payments, they can also log in to pay manually or mail in a check each month. Wisetack does not accept credit cards as a form of payment.

Does the patient have to link their bank account?

No, linking one’s bank is not required in the application.

Even though it's optional, Wisetack does recommend setting up automatic ACH (bank-based) payments, either during the application or after the loan is finalized, as it helps to ensure on-time payments. Building a history of on-time loan payments can be a good way for a patient to improve their credit score.

‍

Can a patient pay off a loan early?

Absolutely! All they need to do is log in to their account and pay off their balance. Wisetack will never charge the patient a prepayment penalty.

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