Consumer-friendly financing makes it easy for your customer to say “yes.” They pay over time, while you get paid as soon as the work is done. The only cost to you is 3.9% per transaction.
Let your customers know upfront about financing. “Checking your options doesn’t affect your credit score, and it only takes a minute to complete the application.”
Send your customers a quote from Jobber that includes financing as part of your sales process to help them understand what they qualify for.
Tell your customers, “you’ll see up to 6 options, and depending on what you qualify for, the terms lengths are up to 60 months with APR from 0% to 29.9%.”*
Use the “as low as” monthly payment price when talking about the cost of the job. You can see the “as low as” price on quotes. Or, use our payment calculator.
Mention you offer financing in your biggest lead generators like your website or social media. Check out our Marketing Toolkit for how to include it in your next marketing campaign.
Book personalized training by emailing us at success@wisetack.com.
To have your customer reapply for a different amount, simply update the amount of the Quote and resend it to your customer. They can then apply for a new application with the correct amount and request to cancel the original application by contacting us at support@wisetack.com or +1 833-927-0333.
If your customer wants to apply for a different amount and was previously declined or confirmed and cancelled an application, they will need a brand new Quote to reapply.
When you sign up for Wisetack, we collect your bank information securely, so that we can deposit the funds in the right place. Before Wisetack can disburse funds, your customer must confirm that the work has been completed by selecting 'Job is done - release payment' in the loan application.
Once your customer confirms, we send the funds the next business day. Depending on your bank, it can take up to one additional business day to see the funds in your account.
Your customer can apply up to 30 days before and up to two weeks after the scheduled date of the work. They will have up to 60 days to confirm and complete their loan before their application expires.
Within Jobber you can see status and payment updates on the quote page, as well as on the consumer financing page, under reports.
To track which customers have accepted their financing offers and the progress of a loan, navigate to the consumer financing report by selecting Reports > Financial Reports.
The report contains an overview where you can filter by loan status:
1) Accepted financing offer
2) Confirmed loan
3) Paid
4) Declined
And on top of that, we will also send you email updates:
1) When the customer prequalifies for a loan.
2) When the customer is approved for a loan.
3) When the customer accepts the loan.
4) When the customer confirms the loan.
5) When funds are on their way to you!
6) Every Monday with an overview of all of your outstanding loans.
When you receive an email that says the customer has confirmed the loan, that means that payment will be released the next business day. Once payment is released, we will send you an email detailing the exact amount that will be deposited into your bank account and other payment details.
For more detailed, real-time information on outstanding loans, log in to the merchant portal using the same mobile number you used to sign up.
You can take a deposit by enabling the “required deposit” feature on your Quote. The Jobber integration automatically calculates the financeable balance as the total quote amount minus the required deposit amount.
Please note: Wisetack cannot be used to finance deposits.
All applications will see 3, 6, 12, and 24 month plans. Interest rates will range based on the customer’s credit profile.
For jobs over $5k, qualified customers will see an additional option for 36 months. For jobs over $8k, qualified customers will see another option for 60 months.
For use by businesses like yours, Wisetack charges a 3.9% transaction processing fee. You can compare that fee to the 2.9% cost to offer credit card payments. For an additional 1%, your business can close more sales as your customers will have an affordable way to pay over time.
We strive to offer customer friendly products and very competitive rates for both consumers and businesses. For your customers, we often offer lower interest rates than borrowing on a credit card, including a 0% financing option available for qualified customers.
When offering financing, businesses see increased sales, higher close rates with customers saying "yes" more often, and higher order amounts because customers are better able to afford larger purchases.
If the loan has not been confirmed or was confirmed today, you or your customer can reach out to us at +1 (833) 927-0333 or support@wisetack.com to request a cancellation.
If the loan was confirmed and you already received payment, we will need confirmation from both you and your customer to process the cancellation. Please contact us at +1 (833) 927-0333 or support@wisetack.com for more information.
When a customer is not approved for the full amount, we will approve them for the maximum amount possible, also known as a counter-offer. If they choose to accept the loan amount we have offered them, they would have the option to pay the remainder with a different form of payment.
For the majority of borrowers, we only require basic information. However, to help us approve more loans, we may require additional information from some applicants, such as a driver's license or debit card information.
If borrowers are required to submit their debit card information, this simply means that the first payment installment of their loan will be charged to that card 1-2 business days after loan confirmation.
Wisetack is an easy way to finance a purchase. Your business gets paid when you provide the product or service, and customers pay over time.
Checking loan options does not impact a customer’s credit scores (learn more here). And there are no prepayment fees, late fees, or compounding interest.
Your business sends a financing application directly to the customer. They can apply, see their loan options, and confirm a loan in under a minute and on the privacy of their own phone.
All loans are subject to credit approval. Your terms may vary. Wisetack loans are issued by Hatch Bank, a California industrial bank. For example, a $1,000 purchase could cost $45.18 a month for 24 months, based on a 7.9% APR, or $333.33 a month for 3 months, based on a 0% APR. See additional terms at http://wisetack.com/faqs.
We send you an email update when your customer is approved for a loan and when they accept their preferred terms. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
We send emails at every step of the way because we understand that especially for larger purchases, customers apply for loans hours, days, or even weeks in advance, and you need to know whether or not they have been approved and accepted the loan terms before proceeding.
Note that approvals are only valid for 60 days, and the application will expire if left unconfirmed. But don't worry! Your customer can always reapply.
Not receiving our emails? Contact us, and we will get you set up.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Before Wisetack can disburse funds, your customer must confirm they received the service or product in full by selecting 'Done - Release Payment' in the loan application. If not ready to do so at the time of applying, your customer can return to the application later on to confirm.
Depending on your business software, you will receive in-app notifications with updates on outstanding loans, including when the customer confirms and when payment is processing. If you are with the customer in person, you can also request that they show you the confirmation screen on their phone. This means payment is processing, and funds will arrive in your bank account the next business day.
If you do not see that information in your business software or are not with the customer, Wisetack always notifies you via email when the loan is confirmed and again when funds are en route to your bank account. You can also log in to the merchant portal for detailed, real-time information on outstanding loans.
Once the customer confirms, Wisetack sends the funds to you the next business day via ACH (bank) transfer. We deposit the funds directly into your bank account so that there are no extra costs. Depending on your bank, it can take up to one additional business day to receive funds.
To receive funds, please ensure that your bank information is up-to-date. If you need to make a change to your bank information, contact us for directions.
Email us: support@wisetack.com
Call or text us: 1-833-927-0333
Wisetack sends reminders to your customer to confirm the loan via email and text message.
You can also request payment from the customer in the merchant portal at any time. When a payment request is sent, the customer is notified that payment is due and reminded to return to the application to confirm the loan.
We recommend you log in to your business software to access reporting, notifications, and additional information on Wisetack transactions.
For more detailed information, you can log in to the merchant portal. To access your account, use the same mobile number you used to sign up.